Patient Center

Welcome to our Online Patient Center! Here you can get information about what to expect during your visit with Dr. Cook as well as payment and insurance information.

We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.

What to Expect

When you visit our office, you will be warmly welcomed and we can answer any questions you may have about completing the paperwork so that Family Eye Care Associates may see you. Our team will work together to evaluate your eyes and provide relevant eye care treatment information, review your vision benefits and payment options, fit you for glasses or contact lenses, and focus on exceeding all of your expectations. If at any time you have questions about the process or your specific health information, please ask.

Below, we’ve also included a list of the most commonly asked questions about coming in for an eye exam.

  • Monday
  • 8:30am - 6:00pm
  • Tuesday
  • 8:30am - 6:00pm
  • Wednesday
  • 8:00am - 4:00pm
  • Thursday
  • 8:00am - 4:00pm
  • Friday
  • 8:00am - 2:00pm
  • Saturday
  • Closed
  • Sunday
  • Closed

231-775-3755
231-775-1710

  • 8809 Pine Ridge Dr
  • Cadillac, MI
  • 49601

Z

Why is my personal background important?

Dr. Cook will review any current vision problems, your general health, as well as discuss your hobbies and lifestyle requirements to better tailor the examination to your needs.

Z

Why is it necessary to know my blood pressure?

High blood pressure can affect the blood vessels in your eyes and can lead to future vision problems.

Z

Why am I asked to follow a light with my eyes?

This test is used to determine how your pupils and eye muscles react, and is important in assessing neurological function.

Z

Is it necessary for the doctor to dilate my pupils?

Pupil dilation is not always necessary. Our doctors will make this decision during your exam. If required, this painless process is like opening a door so the doctor can fully exam the retina. Dilation can also help detect diseases like diabetes, high blood pressure and macular degeneration.

Z

Why does the doctor ask me, "Which is better, one or tow?"

Doctors will ask these questions during the portion of the examination when your prescription is established. We will ask you to compare a series of lenses to determine which is clearer for you. As the differences become less noticeable, we will be closer to finalizing your prescription. For this reason, if you’re having a hard time choosing between the options, it’s a good thing!

Z

What is the test with the puff of air for?

The puff of air measures the fluid pressure in your eyes. This is an important test, as high pressure may be an indicator of glaucoma.

Welcome to our Online Patient Center! Here you can get information about what to expect during your visit with Dr. Cook as well as important forms you can complete before your appointment to save time.

We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.

What to Expect

When you visit our office, you will be warmly welcomed and we can answer any questions you may have about completing the paperwork so that Family Eye Care Associates may see you. Our team will work together to evaluate your eyes and provide relevant eye care treatment information, review your vision benefits and payment options, fit you for glasses or contact lenses, and focus on exceeding all of your expectations. If at any time you have questions about the process or your specific health information, please ask.

Below, we’ve also included a list of the most commonly asked questions about coming in for an eye exam.

Z

Why is my personal background important?

Dr. Cook will review any current vision problems, your general health, as well as discuss your hobbies and lifestyle requirements to better tailor the examination to your needs.

Z

Why does the doctor ask me, "Which is better, one or tow?"

Doctors will ask these questions during the portion of the examination when your prescription is established. We will ask you to compare a series of lenses to determine which is clearer for you. As the differences become less noticeable, we will be closer to finalizing your prescription. For this reason, if you’re having a hard time choosing between the options, it’s a good thing!

Z

Why is it necessary to know my blood pressure?

High blood pressure can affect the blood vessels in your eyes and can lead to future vision problems.

Z

What is the test with the puff of air for?

The puff of air measures the fluid pressure in your eyes. This is an important test, as high pressure may be an indicator of glaucoma.

Z

Why am I asked to follow a light with my eyes?

This test is used to determine how your pupils and eye muscles react, and is important in assessing neurological function.

Z

Is it necessary for the doctor to dilate my pupils?

Pupil dilation is not always necessary. Our doctors will make this decision during your exam. If required, this painless process is like opening a door so the doctor can fully exam the retina. Dilation can also help detect diseases like diabetes, high blood pressure and macular degeneration.

  • Monday
  • 8:30am - 6:00pm
  • Tuesday
  • 8:30am - 6:00pm
  • Wednesday
  • 8:00am - 4:00pm
  • Thursday
  • 8:00am - 4:00pm
  • Friday
  • 8:00am - 2:00pm
  • Saturday
  • Closed
  • Sunday
  • Closed

231-775-3755
231-775-1710

  • 8809 Pine Ridge Dr
  • Cadillac, MI
  • 49601

New equipment in the office has made the process easier for everyone. Great selection of glasses with some never seen before brands on the racks. I decided to go with real tree hopefully they are as nice as there cloths are.
Mason

Payment Options

Family Eye Care Associates believes in providing the best value for you and your family. We have products and pricing that aims to accommodate all budgets and our office participates in most insurance programs. For patients who have little or no vision insurance coverage, flexible payment programs may be arranged. To learn more about our payment options, please call our office directly.

Our office accepts cash, check, and major debit and credit cards including MasterCard and Visa, as well as Care Credit.

Don’t forget to use your:

  • Flexible Spending Plans
  • Health Savings Accounts (HSA)
  • Medical Savings Accounts (MSA)
  • Cafeteria Plans for most of your eye care needs

All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits and medical office visits.

Care Credit

The Care Credit card is available to help people pay for health care expenses, often with an introductory period that is interest-free. We accept Care Credit for all of our services. To learn more or apply for the card, visit Care Credit here.

Insurance

Since there are so many plans and coverage varies widely, please call us to find out if your plan covers care in our office. Our staff will verify and explain your benefits before your visit at no charge.