Patient Center

Appointment Request

Welcome to our patient center! Keeping your eyes healthy is important. An annual eye examination can help detect a number of eye health conditions, some of which offer no symptoms before they become something more serious.

To request an appointment at our office, please click on the link below. A short form will help you select a time and day that's most convenient for you! A member of our staff will contact you as soon as possible to confirm the first available date!

Request Now

Learning Resources

Knowing what it takes to maintain healthy vision is important. As leading eye health providers, we have selected the resources in this section of the website to educate our patients about eye health, eyeglass lenses and frame, and contact lenses. We are committed to protecting your eyesight.

Payment Options

Family Eyecare Associates of Cadillac believes in the value of eye care for you and your family. We have products and pricing to accommodate all budgets. Our office participates in most insurance programs. For patients who have little or no vision insurance coverage, flexible payment programs can be arranged. To learn more about our payment options, please call our office directly.

Our office accepts cash and all major debit and credit cards including MasterCard, Visa, Discover, and American Express.

  • Flexible Spending Plans
  • Health Savings Accounts (HSA)
  • Medical Savings Accounts (MSA)
  • Cafeteria Plans for most of your eye care needs

All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits and medical office visits.

Insurance
Most insurance plans are accepted at our office. Since there are so many plans and coverage varies widely, please call us to find out if your plan covers care in our office. Our staff will verify and explain your benefits before your visit, at no charge.

No Insurance
For patients who have little or no vision insurance coverage, flexible payment programs can be arranged. If you have no insurance or do not have vision benefits there is still a way for you to receive the care you need. To learn more about our payment options, please call our office directly.

What to Expect

Why do so many people skip their annual eye exam? We believe it's because they don't know what to expect. For this reason, we feel it's important to outline the process so you can feel comfortable knowing there's nothing to worry about.

Upon your arrival, our receptionist will welcome you as a member of our practice. We will ask you to complete a few forms. If you prefer to complete them in advance in the comfort of your home, the forms may be found in the Patient Center. This paperwork provides us with your health history and other information related to providing you with the best vision solutions.

Below, we've also included a list of the most commonly asked questions about coming in for an eye exam.

01

Why is my personal background important?

Dr. Cook or Dr. Schneider will review any current vision problems, your general health, as well as discuss your hobbies and lifestyle requirements to better tailor the examination to your needs.

02

Why does the doctor ask me, “Which is better, one or two?”

Doctors will ask these questions during the portion of the examination when your prescription is established. We will ask you to compare a series of lenses to determine which is clearer for you. As the differences become less noticeable, we will be closer to finalizing your prescription. For this reason, if you're having a hard time choosing between the options, it's a good thing!

03

Why is it necessary to know my blood pressure?

High blood pressure can affect the blood vessels in your eyes and can lead to future vision problems.

04

What is the test with the puff of air for?

The puff of air measures the fluid pressure in your eyes. This is an important test, as high pressure may be an indicator of glaucoma.

05

Why am I asked to follow a light with my eyes?

This test is used to determine how your pupils and eye muscles react, and is important in assessing neurological function.

06

Is it necessary for the doctor to dilate my pupils?

Pupil dilation is not always necessary. Our doctors will make this decision during your exam. If required, this painless process is like opening a door so the doctor can fully exam the retina. Dilation can also help detect diseases like diabetes, high blood pressure and macular degeneration.